West Side Towing was formed in the fall of 1984 by owner George Alexandropoulos.
A successful businessman and owner of then Wellesley Sunoco, Mr. Alexandropoulos
had a vision for the future of serving the local community with quality emergency
roadside service. The company began with only two tow trucks and one service
vehicle. With the help of his 2 sons and extended family West Side Towing secured
local contract’s for local police, service stations and commercial accounts as well
as the contract for AAA serving Wellesley. West Side Towing was born and set
standards for customer service and excellence that would endure well into the future.
Fast forward to fall of 2010 we find Mr. Alexandropoulos’s two sons Michael and Victor
now at the helm of the top towing and roadside service provider in the metro west
area for both commercial and AAA customers. The fleet has grown to 30 trucks,
35 employees with an awarding winning customer service team recognized by
both AAA and the Better Business Bureau. With an ever expanding service area
West Side Towing continues to provide the same quality customer service it dis
in the very beginning by setting the very highest of standards for it’s employees
Mandatory customer service training is a requirement for all West Side Towing
employees. Combined with safety and procedural training for the operation of
all emergency roadside equipment West Side Towing assures that all customers
will be properly and safely provided service.
They dream that was born more than 28 years ago has blossomed into a successful,
family run, local Massachusetts Company. In the world of large corporate companies
offering just the very basics to customers, West Side Towing set’s itself apart by
remembering that it’s customers are actual people, not a bottom line or profit
margin. People that are very often in need of immediate help in sometimes a
frustrating or debilitating situation. West Side Towing prides itself on being
everything it’s customers need, 24 hours a day, 7 days a week.